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Jordan Press

Feds eye buying distressed real-estate for housing

OTTAWA — A new analysis of the country’s stock of affordable housing suggests the Liberals’ decade-long strategy to provide more of it is starting in a deeper hole than previously thought, and may be further behind once the COVID-19 pandemic passes.

But the pandemic could also mean an opportunity for governments to pick up rental units cheaply.

Put human touch on online services, feds told

OTTAWA — An annual review of how well the government interacts with Canadians as they access federal benefits suggests more people would turn to online channels, if there was a human around to help them out.

The report found that nearly half of people who could use online services would be convinced to make the switch, if they had help by phone, an online chat or a video link.