Rogers received requests
OTTAWA—Telecommunications giant Rogers Communications said it received almost 175,000 requests for information about customers from government and police agencies last year.
In a new report, Rogers said about half of the requests in 2013 were to confirm a customer’s name and address.
Otherwise, Rogers added, it provides customer information only when forced by law, or in emergencies, after the request has been thoroughly vetted.
The firm said if it considers an order to be too broad, it pushes back and, if necessary, goes to court to oppose the request.
However, the report does not say how often that happens.
Rogers is the first major Canadian telecommunications company to issue a so-called transparency report on co-operation with law enforcement.