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Last call to share customer service 'champion' stories


District residents have until 11:59 p.m. tomorrow (Feb. 18) to share their stories about excellent customer service they've received at area businesses.

For almost the past month, the Rainy River Future Development Corp. has been urging people to visit and fill out a form there.

“We've had a pretty terrific response but we don't want anyone to feel like they didn't hear about it or didn't have the opportunity to participate,” RRFDC consultant Tannis Drysdale told the Times yesterday.

“More is better,” she added.

Drysdale said it only take a few minutes to go to the website and tell the RRFDC who is your “Customer Service Champion,” as well as how they went above and beyond to provide quality service.

Be sure to provide as much detail as possible to ensure your nominee receives the recognition they deserve.

You also will be asked if you'd like to have your name on your story when it's published or remain anonymous.

Drysdale said the retail sector has been well-represented in the stories received so far.

“But we don't want to limit ourselves to retail operations,” she stressed.

“It would be great to see government service employees get nominated, or people working in the skilled trades and professional services within the district.”

Drysdale added the RRFDC also would be happy to see more stories from the west end of the district.

After all, exemplary service can found in Fort Frances, Emo, Rainy River, or any place in-between.

As part of the RRFDC's Customer Service Celebration next month, all stories will be posted online at

All “Customer Service Champions” also will be recognized in the Fort Frances Times and Westend Weekly.

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