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OPP survey to start


Community satisfaction surveys are scheduled to start in January in North West Region to solicit public opinions about the services the OPP detachments deliver to communities throughout the region.

It is a telephone survey that randomly selects members of the public (age 16 or older) who live in Ontario.

The survey takes about five-seven minutes to complete and is strictly voluntary.

Those contacted and willing to participate are asked about issues such as community security, perceptions of crime and youth issues in the community, OPP presence in the community, service delivery, and even how the OPP investigates crime and enforces the law.

The information provided by those surveyed is being collected by a research consultant, R.A. Malatest & Associates Ltd., which has been retained by the Ministry of Community Safety and Correctional Services.

The information is treated confidentially and the names, telephone numbers, and addresses of those surveyed will not be included in the results provided to the OPP.

Once the survey is complete, the results will be used in the OPP's Business Action Plan and Annual Report.

The information also will be useful in helping OPP's North West Region set out goals and objectives to improve on the services it delivers to communities across the region.

Detachments within each OPP region are surveyed on a rotational three-year schedule.

The North West Region detachment surveys will start in January and are expected to be completed by March 31.

Data for the annual provincial community satisfaction survey also will be collected during this time.

The OPP would like to thank those who participate in the community satisfaction survey and who take the time to help the OPP in its vision of Safe Communities . . . A Secure Ontario.

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