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Telecom complaints commission says wireless contracts are the biggest irritation

OTTAWA — Canada’s telecom complaint commission says wireless service contracts continue to be a major irritation for consumers, who have raised concerns about agreements that were either misleading or lacking critical information about the terms.

The federal agency says it received 1,023 formal complaints about wireless contract terms from August to January.

Aimia apologizes for Aeroplan survey that ‘offended’ some customers

TORONTO — Aeroplan parent company Aimia Inc. apologized Monday for a survey it circulated in mid-March that “offended” customers with questions on immigration and marriage, but one expert said the queries shouldn’t be much of a surprise because they pop up in plenty of other surveys.

Data breach hits Saks Fifth Avenue, Lord & Taylor stores

A data breach at department store chains Saks Fifth Avenue, Saks Off Fifth and Lord & Taylor has compromised the personal information of customers who shopped at the stores.

The chains’ parent company, Canada-based Hudson’s Bay Co., announced the breach of its store payment systems on Sunday. The company said it was investigating and taking steps to contain the attack.